Taoyuan citizen card

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Taoyuan Citizen Card
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Taoyuan Citizen Card
Team Members
Point of Contact Pei-Hsuan Chang
Participating Municipalities Taoyuan City Gorvernment, Taiwan
Status Launched
Website https://card.tycg.gov.tw


  • Integrated government services
  • Special offers & deals
  • All integrated in smartcard


  • The city government hopes to bridge the gap of citizen service through the collaboration of public and private institutions.


  • The card combines various functions from different cards by call for app proposal from citizens

Major Requirements

  • Trust service provider
  • Electronic Farecard Issuers
  • Digitized government application service integration
  • Local stores cooperation

Performance Targets

Key Performance Indicators (KPIs) Measurement Methods
  • The share of the Taoyuan population with a citizen card stood at 50 percent in 2019
  • Number of issued cards

Standards, Replicability, Scalability, and Sustainability

  • ISO/IEC 7816 Smartcards
  • ISO/IEC 14443 Type A MIFARE
  • GlobalPlatform Card Specification v2.1
  • By widely used smartcard, MIFARE and GlobalPlatform, this ensures the solution can be rapid replicated and applied in large scale. While works with economic scale, the service can be sustained.

Cybersecurity and Privacy

  • ISO27001
  • Personal Information Protection Act


  • Citizens can participate in citizen card function management through the participatory budgeting proposal and enhance their life quality in Taoyuan using their citizen card


  • 1.39 million Taoyuan Citizen Cards have been issued
  • More than 280 million times of uses
  • To be used for public transportation, e-wallet, library loan services, marketing activities, fee payments, etc