Coral Gables Smart City Hub Public Platform

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Coral Gables Smart City Hub Public Platform
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Team Members City of Coral Gables, Cisco, ESRI, Microsoft, University of Miami, Florida International University
Point of Contact Raimundo Rodulfo, P.E., Director of Information Technology, City of Coral Gables, FL
Participating Municipalities Coral Gables, FL
Status Implemented
Website http://www.coralgables.com/smartcity
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Description

The City of Coral Gables promotes the development of a smart city ecosystem that fosters innovation by bringing together through technology People, Businesses, Organizations, Things, and Systems. By leveraging strategic planning and innovation, the City’s digital transformation and smart initiatives can benefit our citizens with continual improvement to customer service and quality of life. Our smart city plan implements several interconnected and interoperable elements that include a Smart City Hub, Data Platforms, Internet of Things, and a robust and resilient technology infrastructure with high-speed communications. Our recently launched new, work in progress, Smart City Hub is a public collaboration and open data platform that supports a beautiful and smart city. It aggregates in one place many elements: a Data Marketplace, an Application Store, Transparency Portals, Citizen Engagement tools, Enterprise Systems and eGov City Services, Internet of Things sensor data and dashboards, a Crime Intelligence Center, Data Platforms, GIS applications and open data, APIs and developer tools, and many more features and services. Together these interconnected and interoperable elements foster transparency, value creation, open data and analytics, actionable information, efficiencies, citizen engagement, mobility, accessibility, crowdsourcing, inclusion, and collaboration. Please take a few moments and visit our Smart City Hub public platform at: http://www.coralgables.com/smartcity

Challenges

Public Safety, Transportation, Traffic, Parking, Sustainability and environmental issues, transparency, citizen engagement and trust, energy and water efficiencies, government efficiency and economic sustainability, economic development, data and services silos

Solutions

Major Requirements

Engineering design, systems engineering and integration, API’s and data interfaces, cloud platforms integration and interoperability, app store enhancement. IoT platforms integration and data aggregation with analytics, ML and AI algorithms, and real-time visualization.

Performance Targets

Key Performance Indicators (KPIs) Measurement Methods

Reduction of 10% in 2 years in avg. time required to access city services mobile and online. 20% increase in citizen engagement (CRM metrics) in 2 years. City energy consumption benchmarks, reduction goal of 10% in 5 years. Carbon footprint benchmarks (using IoT recently installed to measure initial CO/CO2 and particulate PPM to benchmark for a 5% reduction in 5 years). Increase in Business participation and economic impact metrics (jobs, number of new businesses, number of visitors, business licenses and permits, revenue), SEO metrics, Internet traffic, digital adoption and transformation metrics.

Real time data measurement, aggregation and analytics in dashboards (Cisco Kinetic, MS Azure, ESRI CitizenHub and AWS City platforms in place)

Standards, Replicability, Scalability, and Sustainability

This project, started as part of the Coral Gables IT Strategic Plan on October 2016, has already become a reference for neighbor cities who have approached us to gather information and framework to replicate. Our smart city plan engineering design poster explains how to implement our smart city model and hub with a bottom-up approach, which starts with a foundation of high-speed communications and resilience which includes a smart energy microgrid, and goes up to the value delivery layer (smart city hub) and smart city ecosystem (stakeholders).

Cybersecurity and Privacy

This project follows ISC2, CIS, PCI FDLE and other design/functional compliance requirements, including IoT traffic and data segregation, cloud security, VLANs and traffic isolation, encryption, data governance best practices (risk management, detection, protection, technology management, response, and compliance). We are also incorporating Blockchain.

Impacts

By leveraging strategic planning and innovation, the City’s digital transformation and smart initiatives can benefit our citizens with continual improvement to customer service and quality of life. Together these interconnected and interoperable elements foster transparency, value creation, open data and analytics, actionable information, efficiencies, citizen engagement, mobility, accessibility, crowdsourcing, inclusion, and collaboration. Key areas of public safety, sustainability, citizen services and engagement, and transparency have significantly improved as a result of this project.

Demonstration/Deployment

Presentation/demonstration will be based on the Smart City Hub public platform at: http://www.coralgables.com/smartcity

We may refer four smart city case studies about Coral Gables recently published by ICMA, IEEE, NLC, and SRC: